Frequently Asked Questions
What is your return policy?
We want all customers to be 100% satisfied with their purchase. Should you, contrary to expectations, not be satisfied, please contact us – we are ready to help you with a suitable solution.
Can I cancel my purchase?
Yes, you can cancel your purchase within 14 days of receipt. The item must be unused and in original packaging.
When will I receive my order?
Most orders ship within 1–2 business days and are typically delivered within 2–5 days. You will receive tracking as soon as your package has been shipped.
What if my item is damaged upon delivery?
If something goes wrong during transport, please contact us immediately and attach photos. We will make sure to resolve the issue as soon as possible.
How much does delivery cost?
Shipping is free for purchases over 500,-.
For smaller orders, a standard delivery fee will be added, which will be shown at checkout.